SEPTEMBER 1, 2007

DEAR TOTALUSA CUSTOMER,

Because of the country wide telecomunication company shake-ups since June, there have been some intermittent login issues in some parts of the country. We have been working with the phone companies a continual basis to resolve those issues.

We have been thoroughly testing numbers and that the new numbers on our current list are very reliable. As a result of these efforts we believe that these preferred numbers will provide the best quality service available.

PLEASE HELP US BY LOOKING UP YOUR STATE AND CITY BELOW, AND CHANGE YOUR DIAL UP NUMBER TO OUR PREFERRED NUMBERS AS SOON AS POSSIBLE.

We sincerely apologize to those that were affected by this issue. We do not expect any more major issues and any more majopr number changes in the future. If you have any questions or concerns, please call us at 877-755-5877.

Tech Support Hours: M-F 9:00am-6:00pm Sat 10:00am-4:00pm

Thank you for your business! We will continue to strive to provide the best service possible.

 

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